RM
Ricardo M
1 reviews | Active since Nov 2022
15 Nov 2022, 10:53
I wont refer Discovery Bank At ALL!
Pathetic to be honest.
get a call and the person tells me if I refer a friend to get the same account with me I will receive 5000 Discovery miles. now I call them and the friend has to get a credit card and a full suite for me to receive the discovery miles but that was not what they have told me at first.
I mean at least give me my discovery miles for the mistake your people made. They cant even fix the mistake they made.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Bank's replyOfficial
15 Nov 2022, 11:23Hi Ricardo
I apologise for the inconvenience that this has caused.
We are currently investigating the matter and I will revert back to you once we have feedback.
Regards
Beatrice.
I apologise for the inconvenience that this has caused.
We are currently investigating the matter and I will revert back to you once we have feedback.
Regards
Beatrice.
Discovery Bank's reply15 Nov 2022, 11:23
Official
Hi Ricardo
I apologise for the inconvenience that this has caused.
We are currently investigating the matter and I will revert back to you once we have feedback.
Regards
Beatrice.
I apologise for the inconvenience that this has caused.
We are currently investigating the matter and I will revert back to you once we have feedback.
Regards
Beatrice.
RM
Ricardo M's updateReviewer Update
15 Nov 2022, 13:00I highly doubt that you will get back to me as when I ask discovery to call me back i always have to call back myself. so lets see if Discovery can fix their problems. but at this stage i wont recommend Discovery to my worst enemy.
RM
Ricardo M's update15 Nov 2022, 13:00
Reviewer Update
I highly doubt that you will get back to me as when I ask discovery to call me back i always have to call back myself. so lets see if Discovery can fix their problems. but at this stage i wont recommend Discovery to my worst enemy.
Discovery Bank's replyOfficial
16 Nov 2022, 09:00Hi Ricardo
We're so sorry that you feel that way, as advised we will contact once the investigation is done.
Regards
Beatrice.
We're so sorry that you feel that way, as advised we will contact once the investigation is done.
Regards
Beatrice.
Discovery Bank's reply16 Nov 2022, 09:00
Official
Hi Ricardo
We're so sorry that you feel that way, as advised we will contact once the investigation is done.
Regards
Beatrice.
We're so sorry that you feel that way, as advised we will contact once the investigation is done.
Regards
Beatrice.
RM
Ricardo M's updateReviewer Update
30 Nov 2022, 11:19Its been more then a week and I haven't received a call yet. 0/10 for service.
but thanks for the regards.
but thanks for the regards.
RM
Ricardo M's update30 Nov 2022, 11:19
Reviewer Update
Its been more then a week and I haven't received a call yet. 0/10 for service.
but thanks for the regards.
but thanks for the regards.
Discovery Bank's replyOfficial
02 Dec 2022, 08:57Hi Ricardo
As per the terms and conditions to get the friend referral miles, the person you referred does need to open a qualifying account.
There is no call where you were advised incorrectly by an agent.
Unfortunately I can not give you the miles as there was no agent error.
Regards
Beatrice.
As per the terms and conditions to get the friend referral miles, the person you referred does need to open a qualifying account.
There is no call where you were advised incorrectly by an agent.
Unfortunately I can not give you the miles as there was no agent error.
Regards
Beatrice.
Discovery Bank's reply02 Dec 2022, 08:57
Official
Hi Ricardo
As per the terms and conditions to get the friend referral miles, the person you referred does need to open a qualifying account.
There is no call where you were advised incorrectly by an agent.
Unfortunately I can not give you the miles as there was no agent error.
Regards
Beatrice.
As per the terms and conditions to get the friend referral miles, the person you referred does need to open a qualifying account.
There is no call where you were advised incorrectly by an agent.
Unfortunately I can not give you the miles as there was no agent error.
Regards
Beatrice.