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Palesa M
1 reviews | Active since Sept 2020
01 May 2026, 15:02
I requested for my a...
I requested for my account to be closed on the 13th of April 2026, and they confirmed it will be closed to date they haven’t closed it they want more payment from me
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Discovery Bank's replyOfficial
01 May 2026, 15:19Hi there,
Our records show that your initial account closure request was not successful because you did not honor the settlement balance that was meant to be paid into your account on or by the settlement date.
Please note that as stated on your settlement letter, failure to settle your account on or by the provided date will cause the account to not be closed.
We trust the above clears any confusion regarding our account closure process.
Regards,
The Discovery Bank Team
Our records show that your initial account closure request was not successful because you did not honor the settlement balance that was meant to be paid into your account on or by the settlement date.
Please note that as stated on your settlement letter, failure to settle your account on or by the provided date will cause the account to not be closed.
We trust the above clears any confusion regarding our account closure process.
Regards,
The Discovery Bank Team
Discovery Bank's reply01 May 2026, 15:19
Official
Hi there,
Our records show that your initial account closure request was not successful because you did not honor the settlement balance that was meant to be paid into your account on or by the settlement date.
Please note that as stated on your settlement letter, failure to settle your account on or by the provided date will cause the account to not be closed.
We trust the above clears any confusion regarding our account closure process.
Regards,
The Discovery Bank Team
Our records show that your initial account closure request was not successful because you did not honor the settlement balance that was meant to be paid into your account on or by the settlement date.
Please note that as stated on your settlement letter, failure to settle your account on or by the provided date will cause the account to not be closed.
We trust the above clears any confusion regarding our account closure process.
Regards,
The Discovery Bank Team