I havent received my product I paid for and would like to use 3 weeks after I paid for it.

I ordered a product and the service provider they use to get products to the clients are ***********. (DSV in this case)

I would like to cancel this product if it means I cannot receive a product I ordered more than two weeks ago.

This fully online process where you cannot see the person you talking to. Most other service providers have physical stores that works so much more effectively and efficiently. (In this case one can walk in a bank and solve issue)

Imagine the service you get afterwards if they cannot get their product to their client in 3 weeks.

Clients suffer in this world of answering machines dealing with people.