I have tried numerous times to contact them by phoning them, also via fb messenger

Item: Discovery Bank
Rating: 1
Author: Sha S

I have tried numerous times to contact them by phoning them, also via fb messenger. The consultant always says they will get back to me with regards to the Discovery app. No one gets back to you. Weeks go by, months go by, and they are still contacting you.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

16 Apr 2024, 13:52

Hi Sha

Thanks for reaching out to us.

What seems to be the matter regarding your Discovery Bank app.

Please provide me with a complete breakdown of your issue. I will be more than happy to help.

Regards
Girshwin

Discovery Bank's reply16 Apr 2024, 13:52

Official

Sha S's updateReviewer Update

16 Apr 2024, 15:21

The app says my ID number doesn't exist but its on your system as per the consultant.

Sha S's update16 Apr 2024, 15:21

Reviewer Update

The app says my ID number doesn't exist but its on your system as per the consultant.

Discovery Bank's replyOfficial

18 Apr 2024, 11:12

I have followed up and I am waiting for a response from the team.

In the interim, keep a look out for a call from our ***** team for verification purposes.

Regards
Girshwin

Discovery Bank's reply18 Apr 2024, 11:12

Official

I have followed up and I am waiting for a response from the team.

In the interim, keep a look out for a call from our ***** team for verification purposes.

Regards
Girshwin