TM
Thabo M
1 reviews | Active since Nov 2024
27 Nov 2024, 01:03
I can't do my transactions
It has been 2 weeks since I try to make transactions with Discovery app and the card is even paused I can't even access my money
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
27 Nov 2024, 14:54Hi Thabo
I am looking into your query and your KYC documents have expired, that is why your account is locked.
I see you have sent your documents to us and I will follow up with the relevant team.
Regards,
Yuvna
I am looking into your query and your KYC documents have expired, that is why your account is locked.
I see you have sent your documents to us and I will follow up with the relevant team.
Regards,
Yuvna
Discovery Bank's reply27 Nov 2024, 14:54
Official
Hi Thabo
I am looking into your query and your KYC documents have expired, that is why your account is locked.
I see you have sent your documents to us and I will follow up with the relevant team.
Regards,
Yuvna
I am looking into your query and your KYC documents have expired, that is why your account is locked.
I see you have sent your documents to us and I will follow up with the relevant team.
Regards,
Yuvna
Discovery Bank's replyOfficial
28 Nov 2024, 09:50Hi Thabo
I see that your Re-KYC has been complete and the lock has been removed.
Do not hesitate to reach out to us on our toll-free number ***if you require further assistance. We are open 24/7.
Have a good day further.
Regards,
Yuvna
I see that your Re-KYC has been complete and the lock has been removed.
Do not hesitate to reach out to us on our toll-free number ***if you require further assistance. We are open 24/7.
Have a good day further.
Regards,
Yuvna
Discovery Bank's reply28 Nov 2024, 09:50
Official
Hi Thabo
I see that your Re-KYC has been complete and the lock has been removed.
Do not hesitate to reach out to us on our toll-free number ***if you require further assistance. We are open 24/7.
Have a good day further.
Regards,
Yuvna
I see that your Re-KYC has been complete and the lock has been removed.
Do not hesitate to reach out to us on our toll-free number ***if you require further assistance. We are open 24/7.
Have a good day further.
Regards,
Yuvna