1 reviews | Active since Jan 2018
I can't close my account
Reference no: *** 26/9/2017: I contact them to close my credit card account. Was informed to pay R551.51. Paid same day. Not informed that i must close the card protection. 03/10/2017 @ 14:15: pay R155.24 as I have card protection on the card. Paid same day. Not informed that I must close the card protection. They will do it. 12/10/2017: Nella Yonella - will cancel the card protection 16/10 & 2/11: phoned and was given the same info - card protection not canceled. Blain and Mothoko promised to assist me and I received form which i completed form 2/11 and sent it to Anthony. should be closed in a week. 5/12@9:50: Segmotso: will close account will be done in a week. 28/12: statement I own them R102.50 4/1/208: they tried to call me but i wasn't available. i must pay R44.92 then they will be kind enough to close the account!!!!
BE WARNED DISCOVERY CARD DOES NOT CLOSE YOUR ACCOUNT UNLESS THEY POCKET EXTRA MONEY!!!!!
Hi ZikiBotes
Thank you for bringing this matter to my attention.
As discussed, your Discovery Card account has been closed and confirmation emailed to you.
I do apologise for the inconvenience caused in the delay to have your Card Protection policy cancelled.
Regards
Jaco
Hi ZikiBotes
Thank you for bringing this matter to my attention.
As discussed, your Discovery Card account has been closed and confirmation emailed to you.
I do apologise for the inconvenience caused in the delay to have your Card Protection policy cancelled.
Regards
Jaco
