ND
Nikita D
1 reviews | Active since Nov 2020
02 Apr 2026, 13:38
horribly daft bank
If I could give zero I would I had a minimum payment of 3040 rands due 1/4/26 which I had paid on 11/3/26 above that: 3075 rands . It shows 0 rands due on my app. What does discovery do? contact me endlessly for zero rands , and restrict my account, and they have sent me messages and emails before for zero rands. I am very busy and can't sit on the phone so I used the whatsapp customer servise, showed what my app says, the POP showing I paid and I spoke to Siyabonga who was more concerned that I should know she is a female banker via whatsapp (with her gender neutral name ) she then said I still owe this amount as if she ignored my POP and ended the chat .
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Replies (1)Discovery Bank's replyOfficial
02 Apr 2026, 13:54Hi Nikita D,
We sincerely apologize for the experience had with us.
We are going to investigate further and provide you with feedback soonest.
Kind Regards,
The Discovery Bank Team
We sincerely apologize for the experience had with us.
We are going to investigate further and provide you with feedback soonest.
Kind Regards,
The Discovery Bank Team
Discovery Bank's reply02 Apr 2026, 13:54
Official
Hi Nikita D,
We sincerely apologize for the experience had with us.
We are going to investigate further and provide you with feedback soonest.
Kind Regards,
The Discovery Bank Team
We sincerely apologize for the experience had with us.
We are going to investigate further and provide you with feedback soonest.
Kind Regards,
The Discovery Bank Team
