EC
Eduan CronjAA(C)
1 reviews | Active since Mar 2015
17 Nov 2019, 18:33
Horrible service, *********** management
I logged 4 tickets and phoned discovery card multiple times. I am just wasting my airtime since there is no response from discovery. I spoke to a manager who just made promises without delivering.
I am at the point of cancelling my discovery card as well as my medical aid. It is impossible to have worse client service than discovery.
Do not do business with discovery or any of their brokers, especially the bloemfontein branch.
Discovery does not care about paying clients. Stay away from this horrible company!
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Eduan CronjAA(C)'s updateReviewer Update
18 Nov 2019, 17:42Kindly explain to me why this response was not given to me on discovery's platform in a timely manner and why the manager did not keep me informed as I requested numerous times. Why do I need to go through the trouble of logging a ticket on hellopeter in order to get a response from discovery?
Is this how you treat paying customers?
Please have the decency to reply publicly next time, so the world can see the poor customer service discovery offers and take discovery's horrible customer service into account when considering dealing with discovery. You have all my details on record. Please have a representative phone me as soon as possible so we can sort this mess out.
Is this how you treat paying customers?
Please have the decency to reply publicly next time, so the world can see the poor customer service discovery offers and take discovery's horrible customer service into account when considering dealing with discovery. You have all my details on record. Please have a representative phone me as soon as possible so we can sort this mess out.
EC
Eduan CronjAA(C)'s update18 Nov 2019, 17:42
Reviewer Update
Kindly explain to me why this response was not given to me on discovery's platform in a timely manner and why the manager did not keep me informed as I requested numerous times. Why do I need to go through the trouble of logging a ticket on hellopeter in order to get a response from discovery?
Is this how you treat paying customers?
Please have the decency to reply publicly next time, so the world can see the poor customer service discovery offers and take discovery's horrible customer service into account when considering dealing with discovery. You have all my details on record. Please have a representative phone me as soon as possible so we can sort this mess out.
Is this how you treat paying customers?
Please have the decency to reply publicly next time, so the world can see the poor customer service discovery offers and take discovery's horrible customer service into account when considering dealing with discovery. You have all my details on record. Please have a representative phone me as soon as possible so we can sort this mess out.