Horrible service by Discovery Bank

I am unable to log onto my Discovery bank app it says Error "preforming token authorization" since yesterday, I called the bank they told me it a netowrk issue, I tried again today still unable to login and called the bank again I am told it network isssue, I am unable to request uber ride because it requires an approval on the app which I am unable to login to. Yesterday when I called I was told by agent that they will keep me on hold for 3 minutes which turned into 10 minute after another agent asked me how they can help me. Today again I decided to try calling the bank again, I am told again my bank app is because of network, again I am unable to travel request uber to work because it requires approval from app. This time the agent says can you hold for three minutes while they speak to manager.

I dont know why I changed banks to Discovery bank honestly horrible service.