Horrible, horrible Service

Horrible, horrible Service. I really don't understand how we suppose to sort this out. Trying to cancel my Credit CARD that was auto upgraded from paying zero fees a month to Gold Credit CARD with Zero limit and now R90 fees. Have also been trying to cancel since Aug 2020. I literlly sat for 45 minutes on a call wihtout anyone answering. Left 15 messages no call back. Discovery Bank is really bad. I would avoid for the forrsable future.