1 reviews | Active since May 2024
Horrible customer service
I have been patient with you with all your poor service and customers doesn't care to you. I looked you people destroying one of my family member locked his account and changed the date of feedback, how is that possible? If the feedback was bound to be on the 7th why changed ant the damage you did enough already? From me to you my account with you was still gonna have a long journey but I am now convinced that it ends now, today. You don't care about loosing customers hence you have lots of complaints and you don't care, 90% of your customers complaints about poor customer service but it doesn't matter to you. Bank with Discovery Bank at your own risk. From customer care to investigators they don't care, Dilo solve my brother's case he has been harassed enough or you want to be happy that they've done more than that?
Thank you for bringing this to our attention.
We are sorry to hear about both your experience and the difficulties your family member has been facing.
To protect their privacy and account information, kindly ask them to reach out to us directly via any of our official social media platforms. We will then be able to look into the matter and provide the necessary assistance.
Regards,
The Discovery Bank Team
Thank you for bringing this to our attention.
We are sorry to hear about both your experience and the difficulties your family member has been facing.
To protect their privacy and account information, kindly ask them to reach out to us directly via any of our official social media platforms. We will then be able to look into the matter and provide the necessary assistance.
Regards,
The Discovery Bank Team