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Pearl M
1 reviews | Active since Oct 2022
26 Nov 2024, 21:09
Horrible after service
Horrible service…. They are not available 24/7 it’s a marketing strategy I just waited over 20 minutes
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Replies (1)
Discovery Bank's replyOfficial
27 Nov 2024, 12:10Hi Pearl
This is not great to hear that you had to wait for such a long time as it is not the service we strive to provide to our clients.
However, we are available 24/7, 365 days and I see that you have managed to reach us and have been assisted.
Apologies for the inconvenience caused.
Thank you,
Yuvna
This is not great to hear that you had to wait for such a long time as it is not the service we strive to provide to our clients.
However, we are available 24/7, 365 days and I see that you have managed to reach us and have been assisted.
Apologies for the inconvenience caused.
Thank you,
Yuvna
Discovery Bank's reply27 Nov 2024, 12:10
Official
Hi Pearl
This is not great to hear that you had to wait for such a long time as it is not the service we strive to provide to our clients.
However, we are available 24/7, 365 days and I see that you have managed to reach us and have been assisted.
Apologies for the inconvenience caused.
Thank you,
Yuvna
This is not great to hear that you had to wait for such a long time as it is not the service we strive to provide to our clients.
However, we are available 24/7, 365 days and I see that you have managed to reach us and have been assisted.
Apologies for the inconvenience caused.
Thank you,
Yuvna