RR
Richard R

1 reviews | Active since Oct 2011

29 Mar 2021, 09:23

********** terrible service

********** service. 5 days to sort out 1 issue. I app**** for credit. It was granted. Discovery app was blocked due to my cell no and phone changing. It takes Discovery 5 days to half sort out the issue. No reply to 2 complaints on website and no reply to to replies on Hellopeter. What is going on with your service Discovery. Sort out my issue today please.

0
Replies (3)
RR
Richard R's update29 Mar 2021, 10:16
Reviewer Update
Hi Girswin

My phone still needs to be updated to log on to app to complete process. Last heard from It on Friday when they said they would phone me back. Can this be updated today and completed.
Discovery Bank
Discovery Bank's reply29 Mar 2021, 10:21
Official
Hi Richard 

Thank you for your Feedback. 

Would you mind sending me screenshot of the error you currently experiencing as well your device type?

Please email me this to Clientdocuments @ Discovery.bank. 

Regards
Girshwin



RR
Richard R's update29 Mar 2021, 10:28
Reviewer Update
Sent email with screenshot. Device type techno phone. Please check email