QM
Qanita M

1 reviews | Active since Apr 2020

06 Mar 2022, 08:23

********** Service

Pathetic service, they should not be in the business of banking, I've emailed them and received this response

"Hello

Thanks for getting in touch with us.

This is an automated response. Please note that this mailbox deals specifically with open queries where we have initiated an email to you. We will not respond to other queries here.

If you have any other queries, please call ***.

------------------------------------------------------------------------------------------

Thanks for getting in touch with us.

We're looking at the information you sent us. A Discovery Banker will be in touch with you as soon as possible. We take complaints seriously and will do our best to assist you.

This mailbox deals specifically with complaints and resolving them so we won’t respond to queries here. If you have a query or any questions about Discovery Bank or Vitality Money, please call us on ***."

No one contacts you, no one sorts your issues, no one resolves your disputes.

Don't bother moving to discovery Bank, because they are pathetic and ridiculous and the worst part is, the issue is regarding your livelihood" your money".

0
Replies (1)
Discovery Bank
Discovery Bank's reply06 Mar 2022, 12:53
Official
Hi Qanita 

Thanks for reaching out to us. 

Please could you provide me with more information on this matter so I can this issue escalated. 

Regards
Girshwin