DS
Dewald S
1 reviews | Active since May 2017
10 Sept 2025, 07:29
horible bank with no security my next step huis genoot and cart Blanche
worst bank ever they allow ***** in your account with now feedback and outcome they promise u reselution but nothing u write hello peter and they promise to be in tuch nothing on 29 aug my money was taken out my acount in big quantities and transactions was reported up to date nothing i think discovery bank gets kick backs from merchant for spending our money. worst bank ever so mad at ny self for moveing back to them stay away u will loose your .money
Helpful (0)
Replies (6)0
Replies (6)
Discovery Bank's replyOfficial
10 Sept 2025, 07:40Hi Dewald,
We sincerely apologise for the inconvenience and frustration caused. Please rest assured that your query is receiving the attention and urgency it deserves.
Kindly note that a card dispute case may take up to 90 days to resolve, depending on the correspondence with the merchant. As advised, our ***** Team is actively attending to your case and will provide feedback as soon as it becomes available.
Kind regards,
Onthatile
We sincerely apologise for the inconvenience and frustration caused. Please rest assured that your query is receiving the attention and urgency it deserves.
Kindly note that a card dispute case may take up to 90 days to resolve, depending on the correspondence with the merchant. As advised, our ***** Team is actively attending to your case and will provide feedback as soon as it becomes available.
Kind regards,
Onthatile
Discovery Bank's reply10 Sept 2025, 07:40
Official
Hi Dewald,
We sincerely apologise for the inconvenience and frustration caused. Please rest assured that your query is receiving the attention and urgency it deserves.
Kindly note that a card dispute case may take up to 90 days to resolve, depending on the correspondence with the merchant. As advised, our ***** Team is actively attending to your case and will provide feedback as soon as it becomes available.
Kind regards,
Onthatile
We sincerely apologise for the inconvenience and frustration caused. Please rest assured that your query is receiving the attention and urgency it deserves.
Kindly note that a card dispute case may take up to 90 days to resolve, depending on the correspondence with the merchant. As advised, our ***** Team is actively attending to your case and will provide feedback as soon as it becomes available.
Kind regards,
Onthatile
DS
Dewald S's updateReviewer Update
10 Sept 2025, 07:48The problem is if u make big eft payments your sistem trigers a hold witch is nice as eft ***** alsi becomes a big problem but no security like other banks on card and credit card transactions u allow big transactions togo through with out security measures wher other banks block transactions and phone customer etc to approve transaction
not even multiple card transactions get trigered by your sistem and leaves your customers in trouble and only responceu get is wait
not even multiple card transactions get trigered by your sistem and leaves your customers in trouble and only responceu get is wait
DS
Dewald S's update10 Sept 2025, 07:48
Reviewer Update
The problem is if u make big eft payments your sistem trigers a hold witch is nice as eft ***** alsi becomes a big problem but no security like other banks on card and credit card transactions u allow big transactions togo through with out security measures wher other banks block transactions and phone customer etc to approve transaction
not even multiple card transactions get trigered by your sistem and leaves your customers in trouble and only responceu get is wait
not even multiple card transactions get trigered by your sistem and leaves your customers in trouble and only responceu get is wait
Discovery Bank's replyOfficial
10 Sept 2025, 14:07Hi Dewald,
Thank you for sharing your concerns. I sincerely apologise for any inconvenience caused and appreciate your patience.
Please let me know if there's anything further I can assist with.
Kind regards,
Onthatile
Thank you for sharing your concerns. I sincerely apologise for any inconvenience caused and appreciate your patience.
Please let me know if there's anything further I can assist with.
Kind regards,
Onthatile
Discovery Bank's reply10 Sept 2025, 14:07
Official
Hi Dewald,
Thank you for sharing your concerns. I sincerely apologise for any inconvenience caused and appreciate your patience.
Please let me know if there's anything further I can assist with.
Kind regards,
Onthatile
Thank you for sharing your concerns. I sincerely apologise for any inconvenience caused and appreciate your patience.
Please let me know if there's anything further I can assist with.
Kind regards,
Onthatile
DS
Dewald S's updateReviewer Update
10 Sept 2025, 14:59Yes please let some one get in tuch by email to update me...........!
DS
Dewald S's update10 Sept 2025, 14:59
Reviewer Update
Yes please let some one get in tuch by email to update me...........!
Discovery Bank's replyOfficial
11 Sept 2025, 06:40Hi Dewald,
Thank you for your response.
I will escalate the matter and follow up with our ***** team. I’ll advise you on the way forward shortly.
Kind regards,
Onthatile
Thank you for your response.
I will escalate the matter and follow up with our ***** team. I’ll advise you on the way forward shortly.
Kind regards,
Onthatile
Discovery Bank's reply11 Sept 2025, 06:40
Official
Hi Dewald,
Thank you for your response.
I will escalate the matter and follow up with our ***** team. I’ll advise you on the way forward shortly.
Kind regards,
Onthatile
Thank you for your response.
I will escalate the matter and follow up with our ***** team. I’ll advise you on the way forward shortly.
Kind regards,
Onthatile
DS
Dewald S's updateReviewer Update
17 Sept 2025, 11:01Goid day
thank u for message how ever ni feedback
thank u for message how ever ni feedback
DS
Dewald S's update17 Sept 2025, 11:01
Reviewer Update
Goid day
thank u for message how ever ni feedback
thank u for message how ever ni feedback