1 reviews | Active since Jul 2017
Holding on for customer support for a very long time
<p>I needed to contact Discovery Card urgently to stop ********** transactions going off against the card. I was put on hold for excessively long periods of time and eventually ended the call without receiving service! This is unacceptable, why do I pay a service fee when there isn't any?</p>
Hello warren-van-niekerk
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Discovery Card Team
Hello warren-van-niekerk
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Discovery Card Team
Someone from Discovery phoned me and put me through to the right people and sorted the issue for me
Someone from Discovery phoned me and put me through to the right people and sorted the issue for me