1 reviews | Active since Aug 2017
Hilariously expensive Credit Card Fees
Getting charged R660 p/a for a credit card? Seriously? What **** are you people running?
I'll be here waiting for your copy/paste response of:
------------------------- Hello x
Thank you for your comments and for bringing this matter to our attention. We sincerely apologise for any inconvenience caused in this matter. Thank you for kind patience and understanding. Your reference number is – x.
Regards Discovery Card Team -------------------------
Useless interaction with agitated clients... don't even bother interacting with them on an individual basis. How pathetic
Thank you for your comment.
I have sent you an email which details the fees associated with your Discovery credit card. As mentioned, your account service fee is levied by Discovery Card for the routine administration of your account, specifically the transactional components, as well as the value-added services attached to the account (the VISA benefits).
These fees also include the ongoing maintenance of your account including, but not limited to, providing you with monthly statements, administering any requests to your account on your behalf, monitoring your account for ********** activities, etc.
The credit facility fee is levied for the costs associated with the routine administration and management of the actual credit facility.
The National Credit Act (NCA) regulates and limits the fees and interest that a credit provider may charge you as the consumer. The Act provides for the following fees: an initiation fee (to initiate a credit agreement), a monthly administration or service fee, interest, default administration charges, collection costs, and credit insurance.
The revised regulations under the Act state that a maximum service fee of R68.40 a month can be charged to cover “the cost of administering a credit agreement, which are the operational costs of the credit provider such as rent, labour, communication, banking, processing of repayments and any other costs related to the administration of a credit agreement”.
Please also remember that subscribing to our Miles benefit results in rewards which far outweigh the fees associated with the account.
I trust that this helps you however please don’t hesitate to contact me personally if you need any additional information.
Best regards
Rene
Thank you for your comment.
I have sent you an email which details the fees associated with your Discovery credit card. As mentioned, your account service fee is levied by Discovery Card for the routine administration of your account, specifically the transactional components, as well as the value-added services attached to the account (the VISA benefits).
These fees also include the ongoing maintenance of your account including, but not limited to, providing you with monthly statements, administering any requests to your account on your behalf, monitoring your account for ********** activities, etc.
The credit facility fee is levied for the costs associated with the routine administration and management of the actual credit facility.
The National Credit Act (NCA) regulates and limits the fees and interest that a credit provider may charge you as the consumer. The Act provides for the following fees: an initiation fee (to initiate a credit agreement), a monthly administration or service fee, interest, default administration charges, collection costs, and credit insurance.
The revised regulations under the Act state that a maximum service fee of R68.40 a month can be charged to cover “the cost of administering a credit agreement, which are the operational costs of the credit provider such as rent, labour, communication, banking, processing of repayments and any other costs related to the administration of a credit agreement”.
Please also remember that subscribing to our Miles benefit results in rewards which far outweigh the fees associated with the account.
I trust that this helps you however please don’t hesitate to contact me personally if you need any additional information.
Best regards
Rene