TT
Tebatso T

1 reviews | Active since Jan 2012

02 Jun 2020, 07:02

High Interest

This is now the third month that I have been complaining about being charged a high interest. I used to be charged R350 for interest and the amount has since doubled which makes no sense as the repo rate has decreased.

I received a call from a consultant on 15 May 2020 and was assured that an investigation will be conducted. To date, I still haven't heard anything

0
Replies (1)
Discovery Bank
Discovery Bank's reply29 Oct 2020, 17:23
Official
Hi Tebatso Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly.  RegardsDiscovery Bank