DG
Dhurshan G
1 reviews | Active since Mar 2025
24 Mar 2025, 20:06
HELP!!!
Would give a half star if possible.
My complaint was logged on the 8th of March. I wanted to close my entire banking suite mainly due to poor service. I only got a call today. No answers given as to my original questions asked.
URGENT ASSISTANCE REQUIRED PLEASE!!!!!
Helpful (0)
Replies (10)0
Replies (10)
Discovery Bank's replyOfficial
24 Mar 2025, 20:31Hi there
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
Discovery Bank's reply24 Mar 2025, 20:31
Official
Hi there
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
DG
Dhurshan G's updateReviewer Update
25 Mar 2025, 08:25WHEN?!! Time is of utmost importance
DG
Dhurshan G's update25 Mar 2025, 08:25
Reviewer Update
WHEN?!! Time is of utmost importance
Discovery Bank's replyOfficial
25 Mar 2025, 10:09Hi there,
I have escalated your case for closure. It's currently with the conservation team, who will conclude closure soon.
Kind regards,
Nosisa
I have escalated your case for closure. It's currently with the conservation team, who will conclude closure soon.
Kind regards,
Nosisa
Discovery Bank's reply25 Mar 2025, 10:09
Official
Hi there,
I have escalated your case for closure. It's currently with the conservation team, who will conclude closure soon.
Kind regards,
Nosisa
I have escalated your case for closure. It's currently with the conservation team, who will conclude closure soon.
Kind regards,
Nosisa
DG
Dhurshan G's updateReviewer Update
25 Mar 2025, 10:58Got to love how no ETA is given. Even after expressing the urgency around time
DG
Dhurshan G's update25 Mar 2025, 10:58
Reviewer Update
Got to love how no ETA is given. Even after expressing the urgency around time
DG
Dhurshan G's updateReviewer Update
11 Apr 2025, 10:47Why did I just receive a mail saying I owe you money ? Why not take it out my bank account? And I need my refund of extra money in my credit card
DG
Dhurshan G's update11 Apr 2025, 10:47
Reviewer Update
Why did I just receive a mail saying I owe you money ? Why not take it out my bank account? And I need my refund of extra money in my credit card
Discovery Bank's replyOfficial
14 Apr 2025, 07:51Hi there
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
Discovery Bank's reply14 Apr 2025, 07:51
Official
Hi there
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
I apologize for the experience that you have had with us.
I am looking into this for you and will revert with comprehensive feedback.
Kind regards,
Nosisa
DG
Dhurshan G's updateReviewer Update
15 Apr 2025, 05:09Thanks. Waiting for your reply.
DG
Dhurshan G's update15 Apr 2025, 05:09
Reviewer Update
Thanks. Waiting for your reply.
Discovery Bank's replyOfficial
15 Apr 2025, 14:46Hi there,
Our systems show that your bank account has been closed and you received an email regarding the closure of your account. You are not actively a bank client.
Kind regards,
Nosisa
Our systems show that your bank account has been closed and you received an email regarding the closure of your account. You are not actively a bank client.
Kind regards,
Nosisa
Discovery Bank's reply15 Apr 2025, 14:46
Official
Hi there,
Our systems show that your bank account has been closed and you received an email regarding the closure of your account. You are not actively a bank client.
Kind regards,
Nosisa
Our systems show that your bank account has been closed and you received an email regarding the closure of your account. You are not actively a bank client.
Kind regards,
Nosisa
DG
Dhurshan G's updateReviewer Update
15 Apr 2025, 15:03Why did I receive a final payment reminder for my Apple Watch? And why was my account closed if the contract did not elapse? Explain!!!!!
DG
Dhurshan G's update15 Apr 2025, 15:03
Reviewer Update
Why did I receive a final payment reminder for my Apple Watch? And why was my account closed if the contract did not elapse? Explain!!!!!
DG
Dhurshan G's updateReviewer Update
15 Apr 2025, 15:41Your response doesn’t also answer why my funds that weren’t yours are not with me currently. I had around R60 extra in my credit card and I did not receive it
DG
Dhurshan G's update15 Apr 2025, 15:41
Reviewer Update
Your response doesn’t also answer why my funds that weren’t yours are not with me currently. I had around R60 extra in my credit card and I did not receive it