Hello peter request not responded to

Item: Discovery Bank
Rating: 1
Author: malefo M

i have made a payment of R100.00 on the 27 Sept 2018 and also sent communication via hello peter on the 1st Oct profile name Florider K that i will pay R100.00 monthly ,, now there is a set off on my account . Im now going to log a complaint with the credit ombudsman i'm tired of this . No one responded to my request. ID ********** 516084

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

10 Oct 2018, 11:09

Good day Miss Mohale

Thank you for taking the time to speak to us. We have cancelled the Discovery Miles benefit and requested the reversal of the Discovery Miles fee. We will provide further feedback once the fee has been reversed.

Kind regards

Discovery Bank's reply10 Oct 2018, 11:09

Official

Good day Miss Mohale

Kind regards

Discovery Bank's replyOfficial

15 Oct 2018, 08:36

Good day Miss Mohale

We are pleased to advise that the Discovery Miles fee has been reversed and your account is in in open status.

Kind regards

Discovery Bank's reply15 Oct 2018, 08:36

Official

Good day Miss Mohale

We are pleased to advise that the Discovery Miles fee has been reversed and your account is in in open status.

Kind regards