CD
Chane D
1 reviews | Active since Apr 2022
21 Feb 2024, 16:32
Heavy bank charges
Please can a consultant give me a call, as i now see many charges trying to go off and when there's no funds in account, I'm being charged R5 per failed attempt. I'm already paying R207 bank charges. i need this card to be changed as the companies taking the money have been notified i don't need their services but they still trying to take off. I need this sorted out asap or I'm closing my account and switching to a different bank.
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Discovery Bank's replyOfficial
22 Feb 2024, 07:37 Hi Chane
Thanks for reaching out to us, we do see on your profile that these transactions keep declining due to insufficient funds.
You can cancel the card on your bank app, please go to "Cards" then under the active card you can select "Cancel card". You can add a new card on the bank app by clicking the plus sign in the top right corner of your screen. Your new card will be delivered within 2 to 5 working days.
For any further information please contact our call centre on ***.
Best regards,
Mpho
Thanks for reaching out to us, we do see on your profile that these transactions keep declining due to insufficient funds.
You can cancel the card on your bank app, please go to "Cards" then under the active card you can select "Cancel card". You can add a new card on the bank app by clicking the plus sign in the top right corner of your screen. Your new card will be delivered within 2 to 5 working days.
For any further information please contact our call centre on ***.
Best regards,
Mpho
Discovery Bank's reply22 Feb 2024, 07:37
Official
Hi Chane
Thanks for reaching out to us, we do see on your profile that these transactions keep declining due to insufficient funds.
You can cancel the card on your bank app, please go to "Cards" then under the active card you can select "Cancel card". You can add a new card on the bank app by clicking the plus sign in the top right corner of your screen. Your new card will be delivered within 2 to 5 working days.
For any further information please contact our call centre on ***.
Best regards,
Mpho
Thanks for reaching out to us, we do see on your profile that these transactions keep declining due to insufficient funds.
You can cancel the card on your bank app, please go to "Cards" then under the active card you can select "Cancel card". You can add a new card on the bank app by clicking the plus sign in the top right corner of your screen. Your new card will be delivered within 2 to 5 working days.
For any further information please contact our call centre on ***.
Best regards,
Mpho