AZ
Angelique Z

1 reviews | Active since Jul 2011

22 Oct 2024, 14:13

Harassing me with spam calls

I want my contact information removed from all your platforms and databases. I want confirmation that this is done, in writing. I do not give consent to Discovery or any of their divisions or business units or departments to contact me for any reason. Not ANY of Discovery departments is allowed to contact me, this includes but are not limited to Discovery Bank, Finance, Health, Insurance, Car, House, Loan, Credit, Vitality, Retirement, NONE of Discovery or any of their people or robot calls is allowed to contact me on my number for any purpose, not SMS , not call, not WhatsApp. Please send me confirmation in writing that my details have been officially removed and that you will not distribute my details to any other party.

0
Replies (3)
Discovery Bank
Discovery Bank's reply23 Oct 2024, 14:10
Official
Hi Ange

Thanks for reaching out to us. 

I would like to know which Discovery product were you offered on the call made to you as well as the number where you received this call from. 

I will have this matter escalated as a matter of urgency on your behalf. 

Regards 
Girshwin
Discovery Bank
Discovery Bank's reply01 Nov 2024, 15:42
Official
Thanks for your response. 

We will check with our bank sales team to confirm if these call are from them. If needs be, we will also have our other business units assist with this matter. 

Once again I do apologise for all the inconveniences caused to you. 

Regards 
Girshwin
AZ
Angelique Z's update28 Nov 2024, 16:58
Reviewer Update
Hello Girshwin, unfortunately Discovery has once again sent me an SMS. I will now proceed with legal steps as per my rights. You have broken the POPI Act law.