VD
Vuyiswa D

1 reviews | Active since May 2024

27 May 2024, 14:42

Happy Client

I have been struggling to log onto my discovery bank app since January, I have called Discovery hundred times and none of their agents could help. Instead they all have me solutions that led no where. I had uninstalled the application and totally gave up in March and today I decided to call and try again. I found a lady by the name of Mpilo Ntuli oh what a lovely day, she assisted me with so much ease and even promised to call me back to check if I was successful in logging back into the banking app ( she did get back to me) . She is the definition of Customer Service a total gem, thank you so much again Mpilo

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Replies (1)
Discovery Bank
Discovery Bank's reply31 May 2024, 14:15
Official
Hey Vuyiswa 

We appreciate your feedback so much. 

I have made sure to forward the compliment to her Team Leader, we look forward to you reaching out to us again. 

Best regards,
Mpho