Gym Benefits Programme is misleading and possibly **** to lure you in to join their bank..

The bank itself is really great, however, I'm truly disappointed that the Gym benefit rewards program is still not working, It has been 3 months and still no answer, the consultants don't know when it will be resolved and I'm being left in the dark without a solid answer why I can't activate my benefit, as this is the main reason why I joined. At this point, Discovery has lured me in with a **** worm on the hook.