A.
Azura ..

1 reviews | Active since Apr 2011

10 May 2017, 09:48

Great service! Case ***5

<p>In April i made some online purchases from a supplier abroad. I then got debited almost 19 times the amount on my Discovery credit card. I submitted a dispute with Discovery who passed it on to FNB credit card. I did not have much faith that the matter would be resolved, in order to credit me of the incorrect billing that occured on my credit card. The lady (Didnt capture her name unfortunately) from FNB credit card, was extremely helpful and called me several times. This usually does not happen in South Africa. I got provisionally credited of the inbalance to the original transaction towards the beginning of May 2017.<br />Keep up the great service</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply10 May 2017, 10:02
Official

Hi gertd777

Thank you for taking time to sending us your thoughts.

It’s great to receive this positive feedback.

We have passed this compliment onto FNB Disputes department.

Thank you again.

Discovery Card Team