Going the extra mile

I called Discovery Bank 12 November 2020, as I couldn't access their website. A gentleman by the name of Ntando assisted. He said he'd investigate and call me back. Well, he did. Spoke me through how to fix the problem on my cell phone and went on to ask me, if I used any other device to access their website. I said "yes" and he helped me fix the problem on my laptop as well. I've not had this type of service, professionalism and helpfulness in a very long time. Keep up the good work Ntando, and thank you for going the extra mile.