DG
Darren G
1 reviews | Active since May 2010
31 Mar 2022, 11:51
Funds unaccounted for and bad call centre service
Call centre staff rude and disconnected my call Additionally when transferring funds why does it take 2/4 days to reflect in discovery account from other SA bank Where are the funds for 3/4 days and who is earning interest on these funds
Helpful (0)
Replies (7)0
Replies (7)
Discovery Bank's replyOfficial
31 Mar 2022, 12:00Hi Darren
Thanks for reaching out to us.
I would like to investigate this matter. Kindly could you confirm the date of the call as well as your ID number.
In regards to EFT's from one bank another, all EFT's do take 2-3 Business days to reflect. If you need these funds urgently, you can do an instant EFT and the funds will be available in 1-2 hours.
Regards
Girshwin
Thanks for reaching out to us.
I would like to investigate this matter. Kindly could you confirm the date of the call as well as your ID number.
In regards to EFT's from one bank another, all EFT's do take 2-3 Business days to reflect. If you need these funds urgently, you can do an instant EFT and the funds will be available in 1-2 hours.
Regards
Girshwin
Discovery Bank's reply31 Mar 2022, 12:00
Official
Hi Darren
Thanks for reaching out to us.
I would like to investigate this matter. Kindly could you confirm the date of the call as well as your ID number.
In regards to EFT's from one bank another, all EFT's do take 2-3 Business days to reflect. If you need these funds urgently, you can do an instant EFT and the funds will be available in 1-2 hours.
Regards
Girshwin
Thanks for reaching out to us.
I would like to investigate this matter. Kindly could you confirm the date of the call as well as your ID number.
In regards to EFT's from one bank another, all EFT's do take 2-3 Business days to reflect. If you need these funds urgently, you can do an instant EFT and the funds will be available in 1-2 hours.
Regards
Girshwin
DG
Darren G's updateReviewer Update
31 Mar 2022, 12:02Called at 11.33, ***
Secondly you didn’t answer the question Where R the funds for these 2/4 days
Secondly you didn’t answer the question Where R the funds for these 2/4 days
DG
Darren G's update31 Mar 2022, 12:02
Reviewer Update
Called at 11.33, ***
Secondly you didn’t answer the question Where R the funds for these 2/4 days
Secondly you didn’t answer the question Where R the funds for these 2/4 days
DG
Darren G's updateReviewer Update
31 Mar 2022, 12:03So if transferee Wednesday morning only Monday?
DG
Darren G's update31 Mar 2022, 12:03
Reviewer Update
So if transferee Wednesday morning only Monday?
DG
Darren G's updateReviewer Update
31 Mar 2022, 12:05Additionally I joined and never received my. Discovery miles?
DG
Darren G's update31 Mar 2022, 12:05
Reviewer Update
Additionally I joined and never received my. Discovery miles?
Discovery Bank's replyOfficial
31 Mar 2022, 12:09Kindly send us your iD number and we will check your call and Miles query.
Your EFT is processed by the clearing house during the 2-3 business days. If you transfer funds on a Wednesday this funds will be available by the Saturday afternoon.
Your EFT is processed by the clearing house during the 2-3 business days. If you transfer funds on a Wednesday this funds will be available by the Saturday afternoon.
Discovery Bank's reply31 Mar 2022, 12:09
Official
Kindly send us your iD number and we will check your call and Miles query.
Your EFT is processed by the clearing house during the 2-3 business days. If you transfer funds on a Wednesday this funds will be available by the Saturday afternoon.
Your EFT is processed by the clearing house during the 2-3 business days. If you transfer funds on a Wednesday this funds will be available by the Saturday afternoon.
DG
Darren G's updateReviewer Update
31 Mar 2022, 12:27So who earns the interest
My I’d ***
My I’d ***
DG
Darren G's update31 Mar 2022, 12:27
Reviewer Update
So who earns the interest
My I’d ***
My I’d ***
Discovery Bank's replyOfficial
01 Apr 2022, 16:15Thank you. We're investigating.
Discovery Bank's reply01 Apr 2022, 16:15
Official
Thank you. We're investigating.