SK
Sarah K
1 reviews | Active since Nov 2025
21 Nov 2025, 11:17
Fuel voucher
I have won frim discovery a fuel voucher and the card is declining since yesterday im here ar the filling station since yesterday its been declining m
Helpful (0)
Replies (8)0
Replies (8)
Discovery Bank's replyOfficial
21 Nov 2025, 11:30Good day Sarah
Thank you for bringing this to our attention. We'll refer this to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
Thank you for bringing this to our attention. We'll refer this to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
Discovery Bank's reply21 Nov 2025, 11:30
Official
Good day Sarah
Thank you for bringing this to our attention. We'll refer this to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
Thank you for bringing this to our attention. We'll refer this to the relevant team and revert with feedback as soon as possible.
Regards
Discovery Insure
SK
Sarah K's updateReviewer Update
21 Nov 2025, 11:33Now please waiting here at the filling station
SK
Sarah K's update21 Nov 2025, 11:33
Reviewer Update
Now please waiting here at the filling station
Discovery Bank's replyOfficial
21 Nov 2025, 11:44We've asked the team who are responsible for the vouchers to contact you urgently.
Discovery Bank's reply21 Nov 2025, 11:44
Official
We've asked the team who are responsible for the vouchers to contact you urgently.
Discovery Bank's replyOfficial
21 Nov 2025, 12:06Good day Sarah
Thank you for your patience while we liaised with the voucher team. Unfortunately, due to an error from the card provider, the funds haven't been loaded on the card yet which is why it's been declining. The team will be in touch with you as soon as the card provider confirms that the funds have been loaded. Please don't try to use the card again until the team reaches out to confirm this.
Regards
Discovery Insure
Thank you for your patience while we liaised with the voucher team. Unfortunately, due to an error from the card provider, the funds haven't been loaded on the card yet which is why it's been declining. The team will be in touch with you as soon as the card provider confirms that the funds have been loaded. Please don't try to use the card again until the team reaches out to confirm this.
Regards
Discovery Insure
Discovery Bank's reply21 Nov 2025, 12:06
Official
Good day Sarah
Thank you for your patience while we liaised with the voucher team. Unfortunately, due to an error from the card provider, the funds haven't been loaded on the card yet which is why it's been declining. The team will be in touch with you as soon as the card provider confirms that the funds have been loaded. Please don't try to use the card again until the team reaches out to confirm this.
Regards
Discovery Insure
Thank you for your patience while we liaised with the voucher team. Unfortunately, due to an error from the card provider, the funds haven't been loaded on the card yet which is why it's been declining. The team will be in touch with you as soon as the card provider confirms that the funds have been loaded. Please don't try to use the card again until the team reaches out to confirm this.
Regards
Discovery Insure
Discovery Bank's replyOfficial
24 Nov 2025, 14:59Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Discovery Bank's reply24 Nov 2025, 14:59
Official
Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Discovery Bank's replyOfficial
24 Nov 2025, 15:01Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Discovery Bank's reply24 Nov 2025, 15:01
Official
Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Discovery Bank's replyOfficial
24 Nov 2025, 15:02Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Discovery Bank's reply24 Nov 2025, 15:02
Official
Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Discovery Bank's replyOfficial
24 Nov 2025, 15:03Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Discovery Bank's reply24 Nov 2025, 15:03
Official
Hi Sarah
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure
Thank you for your patience while our voucher team worked on this issue. They've confirmed today that your voucher was activated by the card provider over the weekend. You should now have access to the funds on your card and be able to use it without issue.
Please let us know if you have any further issues and we'll let the voucher team know.
Regards
Discovery Insure