FRUSTRATED WITH DISCOVERY BANK

I am frustrated with Discovery bank and the way they take their cases lightly. I made an EFT payment to Lesotho on the 23 July and to date the money did not reach the FNB bank Lesotho. I do not know what to do and who to reach out to because i am not getting any light of where the money is.

I ensured that the account details are correct, i visited Lesotho and there is no trace of the money that I send.

Who do I speak to to get my money back. Should i just ignore the fact that I lost money. I shared the contact of the Lesotho FNB personal and do date no one from Discovery Bank has contacted Lesotho in concern of their client sending money that did not reach them.