JE
Jéan-Pierre Esterhuizen

1 reviews | Active since Dec 2017

02 Feb 2022, 17:28

Frustrated, disappointed, rejected

Maybe I feel a little rejected, but I felt the need to point out my situation.

I am a 33 year old male, with a pre-existing health condition. (which is quite stable, and I'm actually very healthy in general, working out most days and following a healthy lifestyle)

I was very keen to go the Discovery route with Vitality and change from FNB to Discovery Bank. Because of my health condition which requires me to take blood thinners, I cant just change my medical aid, but I was advised I could take out a life policy from discovery, and then qualify for the vitality program. I was very excited, and even looked into getting Discovery Bank as well.

Unfortunately my life policy application was rejected (after 2 weeks of poor communication - see my review on Discovery Life)

This means, as a 33 year old, I wont ever be able to join Vitality health and thus, I dont see the point in changing my bank either as all these products go hand in hand.

Disappointed, and frustrated, and maybe my feelings are a bit hurt. But this is probably how lots of clients wont make use of Discovery Bank.

0
Replies (1)
Discovery Bank
Discovery Bank's reply02 Feb 2022, 17:37
Official
Hi Jéan-Pierre

I'm sorry to hear that. Discovery Bank still has it's own benefits without Vitality, however I do understand that you want to maximise your benefits through Vitality too. 

I hope you would still consider joining Discovery Bank in future even after the feedback from Discovery Life.

Regards
AJ