HM
Hluke M

1 reviews | Active since Mar 2011

09 Oct 2015, 14:18

FROZEN ACCOUNT WITHOUT NOTICE

Dear Discovery/FNB.<br> <br> Today you made me look like a *********!<br> I poured R100 fueled at BP and my card gets declined on the spot for missing documentation.This is after I gave the courier a copy of my new smart ID and Home loan documents from august. My card then worked all the time until i poured fuel at BP. Please be advised my next step is to close all my accounts with discovery/fnb and move to nedbank. I have never thought I would be accused of trying to ***** fuel at a filling station. I sit here stranded as we speak, Thank You very much fnb discovery.

0
Replies (1)
Discovery Bank
Discovery Bank's reply12 Oct 2015, 08:07
Official
Hello ATCGUY,

Thank you for your comment and for bringing this matter to our attention.

We have responded to you via email.

Regards

Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za