KM
Khutso M

1 reviews | Active since Nov 2020

11 Jan 2021, 17:36

Frozen account

On the 1st of January I received a payment of R50 000 from one of my business partners coming from Nedbank. It was later discover that Nedbank called discovery to report the transaction as suspicious. Discovery has since blocked my account and even after numerous attempts to have this fix they have refused. I have provided the bank with all proof of transactions dating from the day the account was opened what's more irritating is that on the 28th of December I made a Avis car rental wherein they hold a deposit upon returning the car Avis has since refunded my account to the tune of R6900 discovery is refusing to give me access to my money. This is really inconvenient especially in such trying economical times.

0
Replies (1)
Discovery Bank
Discovery Bank's reply13 Jan 2021, 12:33
Official
Good day Khutso 

Please accept our apologies for the delay in response and frustration caused in this regard.

Our ***** Department has advised that they are conducting an investigation with on your query and they will be in contact with you before  the end of business today.

Rgards
Sibongile