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<p>Today I received and activated my discovery credit card, tried to purchase some groceries, where I was informed that there was insufficient funds. Contacting customer care, they informed me of transactions to the value of R600 000 on my account, before me even activating the account, confirming my pin etc.</p> <p> </p> <p>Now it is under investigation and I can't use my credit facility. This is unacceptable and very poor from such a prestigious service provider.</p>
Dear mark-digby
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ***
Dear mark-digby
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ***
Discovery Card,
I have been charged an insufficient funds fee of R8.50. I expect this to be rectified, as it was beyond my control?
Discovery Card,
I have been charged an insufficient funds fee of R8.50. I expect this to be rectified, as it was beyond my control?