1 reviews | Active since Sept 2020
***** department is useless
I am a discovery purple bank client. In the regard I have a certain credit facility on which I app**** for a increase. They asked that I submit my bank statements. Then yesterday I got a call from discovery ***** telling me that they called my bank to confirm my bank statements and that they confirmed its not legit. I went too see my bank (Absa ) this morning just to hear that they can see nothing on the system for any of there employees even accessing my accounts or statements. As I took the statements with me to the bank they could confirm that it is legit. So discovery must get this issue fixed on fheir side asap or I will take legal actions against them
Things to point out in certain is that the agent that I spoke to said that it is not legit where he must have said it is allegedly not legit that is name defamation discovery and to raise his voice on a call for me is harassment
I hope to hear from you soon
Thank you for reaching out to us we have escalated your query to our purple team for urgent assistance.
Regards,
Lebohang
Thank you for reaching out to us we have escalated your query to our purple team for urgent assistance.
Regards,
Lebohang
