***** Department

***** transactions occurred on my account and Discovery was notified within 5 minutes. The ***** department failed to stop the transactions and now states that I received a notification that I approved Samsung Pay with my Apple Iphone which is false as that description did not appear on my phone. The funds was in AED and the bank still allowed the transactions to be processed even though they knew I did not leave the country. What is the point of a ***** department if they cannot prevent *****?