LV
Lenn V
1 reviews | Active since Sept 2020
10 Sept 2020, 11:11
***** BY DISCOVERY BANK
Discovery Bank just like its sister Discovery Health is everything about them and their financial gains. Consumer left to dry out. Cannot get hold of them and when you do, there is some delinquent that speaks to you. Received 3 sms's on my cell phone stating that my Covid19 Cashflow Relief ends at end of August on my credit card. Yet they have been taking monthly premiums off my FNB account every month. So now they get monies from Covid19 Relief and from me. This is *****! Barry **** is CEO of Discovery Bank. Let's splash this around and warn South African's of the illicit dealings of Discovery Bank
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
09 Oct 2020, 09:15Good day Lenn,
Thank you for bringing your concerns to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
We sincerely apologise for the poor service you received from Discovery Bank. This is not the level of service we strive to provide our clients, and will try our very best to ensure this does not happen again. We can assure that this incident will be addressed as we do not want this kind of service rendered to any of our clients.
Kind Regards
The Discovery Bank Team
Thank you for bringing your concerns to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
We sincerely apologise for the poor service you received from Discovery Bank. This is not the level of service we strive to provide our clients, and will try our very best to ensure this does not happen again. We can assure that this incident will be addressed as we do not want this kind of service rendered to any of our clients.
Kind Regards
The Discovery Bank Team
Discovery Bank's reply09 Oct 2020, 09:15
Official
Good day Lenn,
Thank you for bringing your concerns to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
We sincerely apologise for the poor service you received from Discovery Bank. This is not the level of service we strive to provide our clients, and will try our very best to ensure this does not happen again. We can assure that this incident will be addressed as we do not want this kind of service rendered to any of our clients.
Kind Regards
The Discovery Bank Team
Thank you for bringing your concerns to our attention.
Please accept our apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
We sincerely apologise for the poor service you received from Discovery Bank. This is not the level of service we strive to provide our clients, and will try our very best to ensure this does not happen again. We can assure that this incident will be addressed as we do not want this kind of service rendered to any of our clients.
Kind Regards
The Discovery Bank Team