LM
Lindo M
1 reviews | Active since Nov 2021
30 Oct 2025, 16:50
for a bank with with so much reputation, this is so much disrespect
What a horrible experience from three agents already... three... My account has been locked, and no one is bothering to assist. I have important debit orders coming out today and my account is still locked, like what the hell...
Helpful (0)
Replies (4)0
Replies (4)
Discovery Bank's replyOfficial
30 Oct 2025, 17:01Hi there,
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Discovery Bank's reply30 Oct 2025, 17:01
Official
Hi there,
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
LM
Lindo M's updateReviewer Update
02 Nov 2025, 05:58Still waiting, no calls, no email... on top of that you guys hire uneducated managers like bothlale - I do not understand why are so invested in horrible customer experience.
Listen to these calls ***4 , ***6
Listen to these calls ***4 , ***6
LM
Lindo M's update02 Nov 2025, 05:58
Reviewer Update
Still waiting, no calls, no email... on top of that you guys hire uneducated managers like bothlale - I do not understand why are so invested in horrible customer experience.
Listen to these calls ***4 , ***6
Listen to these calls ***4 , ***6
Discovery Bank's replyOfficial
03 Nov 2025, 20:02Good day,
I apologize for the delaying in getting back to you.
I am working closely with the relevant team to assist with the lock on your account as soon as possible. I understand the removal of this lock is very important to you and is time sensitive and would like to reassure you that I am treating this case with great priority.
I will reach out again soon.
Kind regards,
Nosisa
I apologize for the delaying in getting back to you.
I am working closely with the relevant team to assist with the lock on your account as soon as possible. I understand the removal of this lock is very important to you and is time sensitive and would like to reassure you that I am treating this case with great priority.
I will reach out again soon.
Kind regards,
Nosisa
Discovery Bank's reply03 Nov 2025, 20:02
Official
Good day,
I apologize for the delaying in getting back to you.
I am working closely with the relevant team to assist with the lock on your account as soon as possible. I understand the removal of this lock is very important to you and is time sensitive and would like to reassure you that I am treating this case with great priority.
I will reach out again soon.
Kind regards,
Nosisa
I apologize for the delaying in getting back to you.
I am working closely with the relevant team to assist with the lock on your account as soon as possible. I understand the removal of this lock is very important to you and is time sensitive and would like to reassure you that I am treating this case with great priority.
I will reach out again soon.
Kind regards,
Nosisa
Discovery Bank's replyOfficial
04 Nov 2025, 14:18Hi there,
Please note that your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
Nosisa
Please note that your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
Nosisa
Discovery Bank's reply04 Nov 2025, 14:18
Official
Hi there,
Please note that your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
Nosisa
Please note that your case has been handed over to our executive relationship manager who will reach out to you directly to assist with your complaint.
Kind regards,
Nosisa