KK
Koketso K

1 reviews | Active since Sept 2023

20 Sept 2025, 07:16

*********** financial institution

Discovery Bank is by far the most useless, unprofessional bank I’ve ever dealt with.

While trading USDT on Binance, I received two *****ulent deposits (R200 and R500). Without warning, my accounts were blocked. I immediately provided all proof — affidavit, screenshots, proof of payment, and supporting documents. After wasting two weeks of my time, they finally unblocked me… only to block me AGAIN for the same resolved case.

Their so-called “***** department” is a joke. Every time I call, I get a different answer from a different consultant. No consistency, no accountability, no urgency. It feels like no one knows what they’re doing.

To make matters worse, they sent me an in-app message saying: “Your accounts are locked because you haven’t used them to transact. Deposit any amount to reactivate them.” This is complete nonsense. How can I transact on a blocked account? How can you demand deposits when YOU are the ones refusing access?

Discovery Bank is quick to block accounts, slow to resolve issues, and completely incapable of handling ***** properly. Instead of protecting me, they punished me. Instead of investigating, they recycled the same excuses.

I’ve never seen such incompetence from a financial institution. They trap your money, give you the runaround, and leave you stranded with no valid explanation.

If you value your time, money, and sanity, stay FAR away from Discovery Bank. Absolute disgrace of a bank.

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Replies (4)
Discovery Bank
Discovery Bank's reply20 Sept 2025, 07:27
Official
Hey Koketso.

Thank you for contacting us. We apologize for the experience that you have had with us.

I am looking into this for you and will get back to you.

Kind regards,
Mpho.
KK
Koketso K's update23 Sept 2025, 09:29
Reviewer Update
I did send money and still they say there’s “A banking service lock is in place “ money went through successfully
Discovery Bank
Discovery Bank's reply23 Sept 2025, 09:37
Official
Hi Koketso.

I see the funds are reflecting, please give the system a moment to remove the lock.

Kind regards,
Mpho.
KK
Koketso K's update23 Sept 2025, 11:19
Reviewer Update
Few hours later , my account is still on hold I can’t even buy airtime