1 reviews | Active since Feb 2013
FINAL WARNING – *** | Legal Action & Public Exposure Imminent
This is my FINAL WARNING regarding the unresolved issue – Reference ***2 – my repeated requests to close my dormant account.
It’s beyond comprehension that not a single person has responded to the multiple emails I’ve sent. Does anyone actually work at Discovery Bank, or is this just some pretend operation set up to frustrate and exploit customers?
I have now escalated this to HelloPeter and am in contact with my lawyer. If I don’t receive a resolution within 2 working days, I will initiate legal action and expose your disgraceful incompetence across every platform possible. This includes social media, where I will personally ensure your so-called “bank” is shown for the unprofessional circus it is.
I want this account CLOSED IMMEDIATELY. I will not be paying for fees on an account that’s been dormant since 2020, and I will not be ignored any longer. Your lack of response is not just pathetic, it’s insulting.
Discovery Bank is the most useless, unreliable, and unaccountable financial institution I’ve ever dealt with. You clearly don’t value your customers, and your shocking lack of basic service is proof.
Fix this now. No more excuses. No more delays. CLOSE THE ACCOUNT – FINAL INSTRUCTION.
Thank you for bringing this to our attention.
I apologise for your recent experience with us. This is not the level of service we strive to provide to our clients, and we will try our very best to ensure this does not happen again.
I am investigating this matter with the relevant department and will revert with feedback as soon as possible.
Kind regards
Nosisa
Thank you for bringing this to our attention.
I apologise for your recent experience with us. This is not the level of service we strive to provide to our clients, and we will try our very best to ensure this does not happen again.
I am investigating this matter with the relevant department and will revert with feedback as soon as possible.
Kind regards
Nosisa
