1 reviews | Active since Mar 2010
FICA
<p>I was informed by Discovery Card that I need to supply them with FICA documents.</p> <p>I was even very impressed that they sent a courier to pick up the documents.</p> <p>Well, they picked up a copy of my ID on Friday 26 August. Since then my card has been deactivated.</p> <p>After at least 5 calls to them and even going to FNB branch to FICA myself, they (Agents at discovery Card) just "escalate" the matter to managers and promise to call back. Needless to say that nobody has given me any feedback yet. And still my account is not activated yet. It is sad that we as the clients always need to expose and complain before they take us serious and action something.</p> <p> </p>
Dear ITSMEAGAIN
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 219
Dear ITSMEAGAIN
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 219