FICA

<p>I have had a Discovery credit card for the last 15 years and this week Discovery decides to freeze my account as they had not received FICA documents. I have my life insurance, house insurance, car insurance , medical aid and credit card with Discovery but they still feel it neccsessary to freeze my credit card account! No warning, which left me in an extremely difficult situation trying to admit my father into hospital yesterday, only to be told that my card was declined and I would need to find R10000 to admit him! All this because the CCD couriers never arrived at my office as scheduled this week to collect the documents. This was the first request for these documents. Surely the right thing would have been for Discovery to warn me of the pending feeze on my account so that I could have made the neccessary plan. Now I have to wait 3 days to get the account activated again. This is extremely frustrating and leaves me seriously considering the option to close every single account and policy with Discovery as this is totally unaccepatble!!!</p>