NV
Natalie V
1 reviews | Active since Oct 2022
21 Oct 2022, 08:15
FICA
I am so unhappy with Discovery bank will never recommend it to anyone. Been locked out of my own account and not having access to my own money. Uploaded my documents everyday and kept being asked for additional documents. I don't have anymore documents to submit. Having to call the call centre everyday for the last 2 weeks with still no solution. Being promised they will call me back, that never happens because why would Discovery Bank - Banking Consultant be any different with their service.
They can't pay my own money back to me. My only option at this point is to, close the account and lose the money in there.
#DiscoveryBank #sodisappointed
Helpful (0)
Replies (2)0
Replies (2)Discovery Bank's replyOfficial
24 Oct 2022, 09:52Hi Natalie
Please pardon my delayed response.
I am following up with my team urgently and I will provide feedback ASAP.
Regards,
Palehelo
Please pardon my delayed response.
I am following up with my team urgently and I will provide feedback ASAP.
Regards,
Palehelo
Discovery Bank's reply24 Oct 2022, 09:52
Official
Hi Natalie
Please pardon my delayed response.
I am following up with my team urgently and I will provide feedback ASAP.
Regards,
Palehelo
Please pardon my delayed response.
I am following up with my team urgently and I will provide feedback ASAP.
Regards,
Palehelo
Discovery Bank's replyOfficial
24 Oct 2022, 09:59Hi Natalie
My team confirms to have given you feedback on a manager call on the 21st of October 2022.
Please confirm if this is correct?
Regards,
Palehelo
My team confirms to have given you feedback on a manager call on the 21st of October 2022.
Please confirm if this is correct?
Regards,
Palehelo
Discovery Bank's reply24 Oct 2022, 09:59
Official
Hi Natalie
My team confirms to have given you feedback on a manager call on the 21st of October 2022.
Please confirm if this is correct?
Regards,
Palehelo
My team confirms to have given you feedback on a manager call on the 21st of October 2022.
Please confirm if this is correct?
Regards,
Palehelo
