jP
jonathan P

1 reviews | Active since Jul 2010

23 Jul 2023, 10:57

Fees.

Good Day,

I have a Discovery Bank account. On my profile I noticed that there was another one opened a while back before I opened up the current one I am using.

The fees on that one is now nearly R600.

I don't see why I should pay those fees because I never used the account and also the bank should have closed the account after a period of dormancy to minimise it's accruement of fees.

I was told this most likely can't be done.

I feel the fees on that account should be written off.

Thank You

Jonathan

0
Replies (3)
Discovery Bank
Discovery Bank's reply23 Jul 2023, 15:57
Official
Hi Jonathan

I am currently investigating your query and I will provide you with feedback.

Regards
Beatrice.
jP
jonathan P's update27 Jul 2023, 18:18
Reviewer Update
Still waiting for a reply or the account fees to be taken off.
Discovery Bank
Discovery Bank's reply31 Jul 2023, 06:42
Official
Hi Jonathan

Your query has been escalated, our Product Operations team will provide us with feedback today.

Regards
Beatrice.