1 reviews | Active since Apr 2017

31 May 2017, 08:12

FED UP WITH DISCOVERY -!!!!!

<p>Good day, this is intresting that email to tell me my account is overdue again!!!!!! after my date was moved from the 25 of each month to th30! was just send to me after a manager of Discovery phone me about my account. You do not want to renew my card afer I'm in R10 000 credit of short payment of R300????? THE NEW AMOUNT DUE IS FOR THE END OF JUNE BUT YOU EMAIL ME AND PHONE ME!!!!! IS DISCOVERY IN TROUBLE BECAUSE OF THE WAY YOU HANLE THE ACCOUNT! OR IS THIS FOR THE EMPLOYEE'S LUXURY LIFE ON THE DISCOVERY MONEY PAID EVERY MONTH! SORT OUT YOUR ACCOUTS DEPARTMENT AND STOP TREATING PEOPLE LIKE *********.! WHO IS PAYING!</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply01 Jun 2017, 09:17
Official

Hi lorinda-snyman

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)