LN
Lindiwe N

1 reviews | Active since Aug 2011

12 Feb 2018, 09:50

Failure to delist an account

I had voluntary removed myself from Debt Review on the 21 April 2011 and a Form 17.4 circulated to all my credit providers. I then realised that this was not actioned by Discovery Card and followed up with them and sent the form. I then was told that there is an amount outstanding to my surprise but then I paid this amount.

To date the delisting has not happened and then this impacted my credit record with Discovery card and all its partners. I could not even apply for a bond with them because of the flagging. How long is it going to take for this issue to be resolved?

I went to an FNB branch a year ago to open a business account and flagging is still on the system. Please someone needs to assist with this.

I'm happy to share my personal details and e-mail proof in order to resolved this

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Replies (1)
Discovery Bank
Discovery Bank's reply13 Feb 2018, 11:57
Official

Thank you for your comment.

As per the letter I sent to you today, you were de-listed in 2014. I have re-sent the instruction which will process at the credit bureau overnight.

I trust that this helps, but please let me know if you need anything else.

Best regards

Rene