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simha L
1 reviews | Active since Mar 2013
22 Mar 2016, 16:06
Failure to assist Client
I have been calling and wasting my time as it seems I always miss your call.<br> <br> my quote needs to be finalized and well as the call center agent told me, you going to have to wait another 3 working days for them to call you.<br> <br> Pathetic service from Discovery Card and for those that wish to apply, dont waste your time, it takes over 2 weeks for assistance and even then, Discovery proves there service is not on par.
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Replies (1)0
Replies (1)Discovery Bank's replyOfficial
23 Mar 2016, 13:00Hello simha2085,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Bank's reply23 Mar 2016, 13:00
Official
Hello simha2085,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
