Extremely Frustrating Experience with Account Management

I have been experiencing a serious issue with my Discovery Bank accounts, which has not been resolved despite multiple attempts to get assistance. After making routine transfers and a manual repayment, my credit card balance and transactional account balances became incorrect, and I cannot see where funds went.

I called Discovery Bank twice in one morning, but neither consultant was able to provide clarity or resolve the problem. The lack of support and transparency has caused significant stress and inconvenience.

I am disappointed in the handling of this situation and hope the bank improves its customer service and internal account management processes.