Extremely Delayed Reversal – Still No Funds After 72 Hours

Item: Discovery Bank
Rating: 1
Author: Paul M

am deeply disappointed with the service I’ve received. I reversed funds last week and was advised that the money would reflect within 72 hours. It is now well past that timeframe, and I still haven’t received my funds.

This delay has caused me severe inconvenience — I have bills that need to be paid, and I’m now facing the risk of being vacated from my apartment because of this issue. I’ve been patient and understanding, but this situation is unacceptable.

I urgently need this matter resolved and my funds released as promised.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

11 Nov 2025, 17:22

Hey Paul.

Thank you for contacting us. We apologize for the experience that you have had with us.

I am looking into this for you and will get back to you, via your DMs.

Kind regards,
Mpho.

Discovery Bank's reply11 Nov 2025, 17:22

Official

Hey Paul.

Thank you for contacting us. We apologize for the experience that you have had with us.

I am looking into this for you and will get back to you, via your DMs.

Kind regards,
Mpho.

Discovery Bank's replyOfficial

13 Nov 2025, 15:54

Hi Paul.

I have used the details that you have provided, and cannot locate any open case regarding a dispute.

Which Discovery product did you log a dispute for?

Kind regards,
Mpho.

Discovery Bank's reply13 Nov 2025, 15:54

Official

Hi Paul.

I have used the details that you have provided, and cannot locate any open case regarding a dispute.

Which Discovery product did you log a dispute for?

Kind regards,
Mpho.