SZ
Sonya Z
1 reviews | Active since Jul 2013
19 Jul 2024, 12:45
EXTREMELY BAD CUSTOMER SERVICE
After complaining on Hello Peter several times because my renewal card was issued incorrectly I eventually received the correct card.
Now the card does not work and declines when I try to make a purchase. The various contact numbers do not accept any options and thus I cannot talk with anyone. Did email Discovery and Mpho Phalane yesterday. Received no acknowledgement of my mail.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
23 Jul 2024, 11:58Hi Sonya
Thanks for reaching out us.
I have requested for your pending application to be cancelled, once this is done you would be able to proceed with the migration. I will let you know once it is complete.
Kind regards,
Mpho
Thanks for reaching out us.
I have requested for your pending application to be cancelled, once this is done you would be able to proceed with the migration. I will let you know once it is complete.
Kind regards,
Mpho
Discovery Bank's reply23 Jul 2024, 11:58
Official
Hi Sonya
Thanks for reaching out us.
I have requested for your pending application to be cancelled, once this is done you would be able to proceed with the migration. I will let you know once it is complete.
Kind regards,
Mpho
Thanks for reaching out us.
I have requested for your pending application to be cancelled, once this is done you would be able to proceed with the migration. I will let you know once it is complete.
Kind regards,
Mpho
SZ
Sonya Z's updateReviewer Update
23 Jul 2024, 12:12Lucia assisted only AFTER complaining!!!!!! Hope it works.
SZ
Sonya Z's update23 Jul 2024, 12:12
Reviewer Update
Lucia assisted only AFTER complaining!!!!!! Hope it works.