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Sphiwe N

1 reviews | Active since Aug 2020

27 Aug 2021, 10:29

EXTREMELY APPALLING SERVICES ... POOR SERVICE INDEED

If the was no star to rate your services i probably would have done that, your services are appalling and i am extremely upset with your services and your "REAL TIME FEATURE", you guys don't even send out sms's to clients to make them aware of this, it's a struggle with you guys every month, we have debit orders to run, debts to pay, some of us use more than 1 bank accounts and now we have to use our time and resources to find out what is the delay. I honestly WILL NEVER recommend anyone to use DISCOVERY BANK. Extremely Disappointed.

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Replies (1)
Discovery Bank
Discovery Bank's reply17 Sept 2021, 12:42
Official
Hi Sphiwe 

Thanks for reaching out to us. 

We are sorry that the real-time payment option is faulty. Our payments team is working with Capitec to assist with this matter.

Sorry for any inconveniences this may have caused you.

Regards
Girshwin