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Sphiwe N
1 reviews | Active since Aug 2020
27 Aug 2021, 10:29
EXTREMELY APPALLING SERVICES ... POOR SERVICE INDEED
If the was no star to rate your services i probably would have done that, your services are appalling and i am extremely upset with your services and your "REAL TIME FEATURE", you guys don't even send out sms's to clients to make them aware of this, it's a struggle with you guys every month, we have debit orders to run, debts to pay, some of us use more than 1 bank accounts and now we have to use our time and resources to find out what is the delay. I honestly WILL NEVER recommend anyone to use DISCOVERY BANK. Extremely Disappointed.
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Replies (1)Discovery Bank's replyOfficial
17 Sept 2021, 12:42Hi Sphiwe
Thanks for reaching out to us.
We are sorry that the real-time payment option is faulty. Our payments team is working with Capitec to assist with this matter.
Sorry for any inconveniences this may have caused you.
Regards
Girshwin
Thanks for reaching out to us.
We are sorry that the real-time payment option is faulty. Our payments team is working with Capitec to assist with this matter.
Sorry for any inconveniences this may have caused you.
Regards
Girshwin
Discovery Bank's reply17 Sept 2021, 12:42
Official
Hi Sphiwe
Thanks for reaching out to us.
We are sorry that the real-time payment option is faulty. Our payments team is working with Capitec to assist with this matter.
Sorry for any inconveniences this may have caused you.
Regards
Girshwin
Thanks for reaching out to us.
We are sorry that the real-time payment option is faulty. Our payments team is working with Capitec to assist with this matter.
Sorry for any inconveniences this may have caused you.
Regards
Girshwin
